Compassionate and connected care in the Greater Perth community

Who We Are

Our Story

Alma Care Services was founded on a simple yet powerful belief: everyone deserves to live with dignity, respect, and the highest quality of care, regardless of their physical or mental abilities. Inspired by our deep-rooted commitment to the Perth community, we recognized a growing need for personalized home care services that truly understand and cater to the unique needs of individuals with disabilities. From our early days, we set out to build a company that puts people first—clients, families, and caregivers alike. 

Our mission

Our mission at Alma Care Services is to empower our clients to live independently while receiving the care they need to thrive. We believe that independence is not just about living on your own; it’s about living life on your own terms. We strive to make this possible for all our clients, particularly those with disabilities, by providing personalized care plans that cater to their specific needs and aspirations.

Our values

Connectedness

We believe in the power of connection. At Alma Care Services, we prioritize building meaningful relationships with our clients, their families, and the community. We work to create an environment where everyone feels valued, understood, and supported, fostering a sense of belonging and community.

  • Building Trust: We cultivate trust through open communication and reliable support, ensuring our clients feel secure and connected.
  • Encouraging Social Engagement: We promote social interactions and community involvement, helping clients stay connected to the people and activities that bring them joy.
  • Empathetic Listening: We take the time to listen and understand our clients’ needs, concerns, and aspirations, ensuring that our care is tailored to their unique circumstances.
  • Respectful Care: We honor the dignity and individuality of each client, providing care that is respectful, kind, and considerate.

Passion

Our passion for care drives us to go above and beyond in everything we do. We are dedicated to providing the highest quality of service, driven by a genuine desire to make a positive difference in the lives of our clients.

  • Dedication to Quality: We are committed to excellence in every aspect of our services, from the smallest detail to the most complex care plans.
  • Continuous Improvement: We strive to constantly improve our services, seeking new ways to enhance the care and support we provide.

Responsiveness

We are committed to being responsive to the evolving needs of our clients. At Alma Care Services, we understand that circumstances change, and we are always ready to adapt our care plans to meet those changes.

  • Prompt Support: We provide timely assistance, ensuring that our clients receive the care they need when they need it.
  • Flexible Care Plans: We regularly review and adjust our care plans to reflect our clients’ current needs and preferences, ensuring ongoing satisfaction and well-being.
  • Advocacy: We believe in appropriate emotional, mental and medical advocacy, helping them voice their concerns, rights and choices.

Support Coordination: Empowering Individuals in the Perth Community

Navigating the complex world of disability services can feel overwhelming, especially for those just beginning their journey. In Perth, support coordination plays a vital role in helping individuals and their families access the right resources, services, and supports to lead fulfilling lives. In this blog post, we’ll dive into what support coordination is, how it serves the Perth community, and how it aligns with local community and health guidelines.

 

What is Support Coordination?

Support coordination is a service offered under the National Disability Insurance Scheme (NDIS), designed to assist individuals in implementing their NDIS plans. It connects participants to services, helping them understand their funding and how to use it effectively. Support coordinators work with individuals to build their capacity to manage their own supports, ensuring they have the tools and resources to thrive independently.

 

In the Perth community, support coordination focuses on enhancing a participant’s ability to:

Understand and navigate their NDIS plan: Support coordinators break down the complexities of NDIS funding, helping participants understand their rights and responsibilities.
– Connect with service providers: Coordinators connect individuals with local service providers for therapy, health care, housing, and more.
Build independence: The ultimate goal is to help individuals build their capacity so that they can manage their own supports in the future.

 

Types of Support Coordination

Support coordination comes in three levels, each offering varying degrees of assistance based on the participant’s needs:

1. Support Connection: Helping individuals connect with informal, community, and funded supports.
2. Coordination of Supports: Working to strengthen a participant’s ability to design and maintain a network of supports.
3. Specialist Support Coordination: Designed for individuals with more complex needs, requiring a higher level of assistance to manage their services.

Each level is tailored to the unique needs of participants, ensuring they receive the appropriate level of guidance and assistance.

 

How Support Coordination Serves the Perth Community

Perth is a vibrant and diverse city, offering a wide array of services that support individuals with disabilities. Support coordinators help participants navigate this landscape, ensuring they have access to services that meet their specific needs. From healthcare providers to employment support services, Perth’s network of NDIS-registered providers is vast and varied, allowing for comprehensive and personalized care.

Support coordination services in Perth focus on connecting individuals with:

Healthcare Services: Whether it’s physical therapy, mental health support, or specialized medical care, coordinators ensure that participants have access to high-quality, tailored health services.
Community Programs: Social inclusion is a key element of support coordination. Participants are encouraged to engage with community programs, helping them build social networks and develop new skills.
Housing and Accommodation: Navigating housing options can be challenging, especially for those with complex needs. Support coordinators assist in finding suitable accommodation that fosters independence and security.

 

Aligning with Perth’s Health and Community Guidelines

In Perth, health and community guidelines place a strong emphasis on individualized care, safety, and inclusivity. Support coordination services adhere to these principles by ensuring that participants are supported in a way that:

Promotes health and safety: Support coordinators in Perth are trained to follow strict health guidelines, ensuring that individuals are connected with services that prioritize their physical and mental well-being. This includes adhering to Perth’s public health recommendations, such as COVID-19 safety measures and vaccination protocols.

Fosters inclusion: Perth’s disability support sector is committed to fostering an inclusive community where every individual can participate fully. Support coordination plays a key role in breaking down barriers, ensuring individuals with disabilities have equal access to resources, programs, and social opportunities.

Encourages informed decision-making: Local health guidelines stress the importance of informed consent and empowering individuals to make their own choices. Support coordinators in Perth work closely with participants, ensuring they have all the information needed to make decisions about their care and support services.

 

Why Support Coordination Matters

Support coordination is more than just connecting individuals with services; it’s about empowering them to take control of their lives and make informed decisions about their future. In a city like Perth, where diversity and community are highly valued, support coordination ensures that individuals with disabilities are fully included and supported.

Whether you’re new to the NDIS or seeking to optimize your plan, support coordination offers valuable guidance and expertise. Through tailored, compassionate assistance, participants in Perth can live their lives with greater independence, confidence, and connection to the community around them.

 

Get In Touch

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